Data from the Mental Health Hotline 1323 in May 2023 shows that a total of 7,781 people sought advice. There were 3,129 males and 4,329 females. The age group that sought consultation the most ranged from 20 to 59 years old. The most common issues for consultation (excluding general conversations, bullying, and others) were family issues, love problems, work-related problems, sexual matters, and relationships with friends.
Upon reviewing the top five issues, it was found that they were:
In Thailand, there is a free mental health consultation service available via 1323, or the Mental Health Hotline. The service is overseen by the Rajanagarindra Institute of Child and Adolescent Mental Health. The hotline is managed by a multidisciplinary team from the Department of Mental Health. Users can book a consultation slot via the website https://1323alltime.camri.go.th. A psychotherapist will then call them at the scheduled time, starting from the first slot at 8.30 a.m. to the last slot at 9.30 p.m. Please note that registration on the website must be confirmed within 24 - 48 hours prior.
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