Digital ID Framework: Access to online services of the public and private sectors

     The Digital ID framework, driven by government policy, seeks to bring Digital ID services to the public. This aims to streamline access to online services provided by both public and private sectors, by simplifying the process of digital identity verification and authentication. Essentially, it serves as an online national ID card answering the question: "Who are we?"

     The owners of these IDs can access various digital services from both the public and private sectors conveniently, anywhere and anytime. These digital ID services are secure and trustworthy, and can't be falsified. This elevates the service provision by the public and private sectors to a higher level of efficiency, flexibility, and security.

     The Digital ID framework comes into existence due to the collaborative efforts of multiple parties. This collaboration resulted in the creation of the "Framework for driving the provision of digital identity verification and authentication services in Thailand Phase 1, 2022-2024". This serves as a guideline for the country in integrating cooperation and driving work in the same direction.

     The first phase of the Digital ID framework comprises 8 key strategies:

1. Covering Thai citizens, corporations, and foreigners with Digital ID and preparing for its use in electronic transactions.
2. Citizens can use appropriate Digital IDs to access online services.
3. The Ministry of Interior is the main agency providing information and services, supporting identity verification of Thai and foreign nationals residing in Thailand.
4. Use of Digital ID in corporate transactions. This involves using a regular person's Digital ID, who holds authority in a corporation, along with delegation if necessary.
5. The Department of Business Development is the main agency providing corporate information, supporting corporate transactions via Digital ID.
6. Citizens can access online public services using reliable Digital ID without redundant identity verification.
7. The Electronic Transactions Development Agency (ETDA) drives the overall Digital ID policy, while developing a central standard that each supervising agency can adapt for their own sector.
8. The Digital Government Development Agency (Public Organization) or DGA develops the standard of state's Digital ID services to align and connect between the state and the private sector.

     Currently, pioneering uses of the Digital ID framework services have been launched, such as identity verification via Digital ID for online tax filing with the Revenue Department, self-address change reporting with the Department of Provincial Administration, or opening a deposit account with a commercial bank. The concerned agencies continue to accelerate these services to increase their number, diversify, and ensure the readiness of underlying infrastructure and services, covering the use of individuals, corporations, and foreigners.

Data updated on
Source: Electronic Transactions Development Agency, 33/4 Rama IX Rd, Huai Khwang Sub-district, Huai Khwang District, Bangkok. 
Tel. +66 2123 1234

For more information