Leading the government to digital government with 4 goals and indicators of success in digital government development in the 5-year period (2023-2027) that must reduce inequality in accessing services, increase the competitiveness of the business sector, be transparent, and disclose information and be up-to-date.
Digital Government Development Agency Government Organization (Public Organization) or DGA has developed digital services of government agencies to create One-Stop Service (OSS) to achieve the objectives.
In the service sector related to foreigners, there is a 5-year master plan to develop a central portal for foreigners (2023-2027), One Platform for Foreigner Roadmap to develop services to meet the needs of 5 groups of foreigners: tourists, foreign workers, businessmen and foreign investors, foreign students and long-term residents with long-term visas (LTRs), each of the groups has different needs to contact different government agencies.
DGA has developed a One-Stop Service (OSS) platform that brings key services from 31 agencies related to foreigners on this channel to receive services through online channels on demand.
4 major features include One Stop Service, transactions, systematic data collection, especially simple and convenient identity verification. As a result, foreigners are now able to carry out all matters from before entering the country, during travel, while staying in the country, to when leaving Thailand, saving time and money.
4 services that all groups of foreigners can use via online channels on the website are as follows:
1. Digital services for tourists: upgrading basic services for inbound and outbound travel for all groups of foreigners and services for tourists through Entry Thailand so that transactions can be made.
2. Digital services for investors and business people: Upgrading services through the BOI website by connecting information between departments to facilitate investors and business people.
3. Digital Services for Workers: Upgrading services through the Department of Employment website to facilitate foreign workers in Thailand to conduct online transactions.
4. Information Service Portal: a service information portal for foreigners that collects information for all groups of foreigners to cover the needs of all target groups, both long-term residents and students.
However, foreigners wishing to contact government agencies through this platform can access the service at https://info.go.th to make traveling to Thailand as easy as clicking your fingertips.
Source: Digital Government Development Agency (Public Organization) (DGA)
Tel:(+66) 02 612 6060
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